Panthira Exchange
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How to Reset my OTP?
1. Go to 'Support Center'. 2. Click 'Submit a Request' to leave a request. 3. Fill the form(Your account email address, UID, and contents) and select ticket type for 'OTP Reset' Make ...
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How to Invite Friends? (Referral Program)
[PC] 1. After login, mouse over your account icon to select 'Referral 2. Then, you will see your referral Code(Link). You can easily copy the link and send to your friends for sign-up, or clic...
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What If the Withdrawal Goes to a Wrong Address?
Once you click Confirm in the withdrawal E-mail, the platform will have entered the automatic coin withdrawal sequence and thus cannot be suspended. Out of the anonymity of blockchain address, we c...
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Privacy Policy
Privacy Policy This Privacy Policy constitutes a part of Panthira Terms of Use (the “TOU”). The terms used in this Privacy Policy shall have the same meanings as in the TOU except as otherwise pr...
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How to Use the Stop-Limit Function?
A stop-limit order will be executed at a specified (or potentially better) price, after a given stop price has been reached. Once the stop price is reached, the stop-limit order becomes a limit ord...
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How to Use OCO (One-Cancels-the-Other) Order Type?
A One-Cancels-the-Other (OCO) is a pair of orders combining a stop-limit order and a limit maker order on the same side, with the same order quantity. When either one of the orders is executed (the...
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Google OTP & SMS Authentication
[Google Authentication] 1. After login in, at the top-right menu, go to [Security] 2. Find the Google Authentication section and click [Enable]. 3. You will be redirected to another page to...
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How long does KYC verification take?
KYC verification may take up to 5 minutes. If the verification has been failed, the rejection email will be immediately sent to your registered email address . Once the verification is completed, w...
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Summary of Questions on Deposit Error
TAG/Memo/Payment ID not filled out for deposit Provided that you do not fill out the corresponding label when topping up the labelled currency (such as XLM, XMR, etc), your deposit will not be cred...